Design Audit
Find the friction, usability problems and structural gaps in a product before they become expensive to fix.
An existing product with usability issues or conversion friction, or a redesign about to start.
ENGAGEMENT
Fixed scope, delivered remotely, ending in a live playback session with your team.
FROM
$2,500 USD
Problems it solves
A senior review of an existing product, run from outside your team. We work through the journeys your users actually take, record where the experience breaks down, and return a prioritised set of changes with the reasoning behind each one.
Users abandon a flow and nobody can say exactly where. A redesign is about to start without agreement on what is wrong with the current product. Support answers the same question every week. The interface has grown feature by feature and no longer holds together as one system.
An audit is not a redesign. It tells you what to fix, in what order, and why that order.
What is reviewed
- Information architecture
- User flows
- Interaction design
- UI consistency
- Accessibility
- Content and UX writing
- Design system usage
- Usability friction
- Product structure
- Priority journeys
Process
- IntakeA short session to agree the journeys in scope, the audience, and what the business needs the product to do.
- ReviewStructured expert review of the product against the areas listed above, capturing evidence as we go.
- AnalysisFindings are grouped, rated for severity and impact, and ordered against effort.
- ReportAnnotated screens, written findings, recommendations and an improvement roadmap.
- PlaybackA live session with your team to walk the findings, answer questions and agree what happens next.
Investment
Focused Design Audit
Best for one critical journey or a contained product area.
FROM
$2,500 USD
One primary journey or product area
Expert UX review
UX and UI consistency
Accessibility review
Prioritised issues
Annotated findings
60 minute playback session
Comprehensive Design Audit
Best for products with several connected journeys or structural issues.
FROM
$4,500 USD
Multiple journeys
Information architecture
Product structure
Design system consistency
Accessibility
Analytics review where data is available
Competitive review where relevant
Prioritised roadmap
Stakeholder playback session
Prices are in USD. No GST is added, as Mokujiro is not currently GST registered. Final scope and pricing are confirmed after a short project review.
Ready to find what is holding your product back?
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